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Contact Us

Questions, suggestions or just want to talk to us?

Alpha-Flow.Ai is an international organization receiving a large number of inquiries each day. Therefore, to ensure we respond as quickly and as accurately as possible, it is important to send your message to the right department.

We aim to respond to all customer service queries within 24 hours (excluding weekends), but this can be up to 48 hours during busy times.

Our Client Services department are online 8am-7pm (UK) Monday through Friday.

Your Questions. Answered.

Most trading bots are focused on trade execution using popular strategies or pre-set rules. In other words, if certain conditions, indicators or parameters are met then it triggers an action (buy or sell). This relies heavily on predicting the future based on the past and assumes the market will behave the same way. The reality is markets are unpredictable, and this is why most trading bots only work for a limited time. Alpha-Flow is different. Very different. Using cutting edge machine learning it prioritises risk management over execution. It also uses advanced AI to read, understand an interpret market sentiment. Something no ‘strategy’ can do. In addition, it is self-learning and teaches itself whenever it wins or loses. Currently there is no other AI that we know of that can combine risk, execution and sentiment with machine learning at the speed and level Alpha-Flow has.

Great question. The answer is scale.

  • The more data AlphaAI has the faster it can learn. Alpha-Flow works just as efficiently managing $100,000 as it does $100 million.
  • By making it accessible to more people, we can grow the system sustainably while giving individual investors a chance to benefit. This helps Alpha-Flow learn

Plus, since you only pay if you profit, the better you do, the better it is for everyone.

If you pay a large upfront fee to a company selling a trading system then regardless of whether you win or lose, they’ve still been paid. At Alpha-Flow we know with our track record it would be easy to charge a high upfront fee. To us it would also be unethical. If we believe in our product as much as we do, then we should be able to stand by a performance fee only model. This way we ONLY get paid if you make money. In other words, we will share the risk with you, rather than putting it all on the client through a large joining or access fee.

Yes, and here’s why:

  • Your money stays in your brokerage account, fully under your control.
  • The AI cannot withdraw or transfer funds—it only executes trades.
  • You can check your balance on the app, top up your account or withdraw at any time.

The catch is simple. If you do not pay the performance fee, we will turn off your access to the algorithm and you will be back to trading on your own.

Alpha-Flow is equipped with advanced algorithms to handle market volatility:

  • It uses crash detection to react to unpredictable market conditions.
  • The AI remains calm and makes calculated decisions to minimize losses, unlike human traders who may panic.

·   It’s built to adapt, protect, and grow your investment—even in tough markets.

Valid question. Hedge funds face limitations that Alpha-Flow doesn’t:

  • Scale: Hedge funds manage billions, making it harder to capitalize on small opportunities. Alpha-Flow operates at a scale tailored for individual investors, giving it an edge.
  • Bias: Hedge fund managers are human—they can be emotional or politically influenced. Alpha-Flow runs purely on logic, data and computational intelligence, all driven by advanced machine learning and all completely free from human error.

These advantages allow Alpha-Flow to outperform even the most advanced hedge funds.

Absolutely. Alpha-Flow offers a full managed account solution. Meaning you do not need to know anything about how to trade.

  •   No need to analyse charts or monitor markets.
  • No need to understand trading strategies.
  • No need to sit in front of a screen
  • No need to read market news or track sentiment

Instead, simply set up and connect your brokerage account then sit back and let Alpha-Flow handle the rest.

Of course, we believe in our product and put our money where our mouth is. Every one of the founders have their personal funds being traded.

Once you sign up, you’ll receive:

  • Full instructions to set up your account and connect the AI.
  • An app to track performance.
  • Full client support for any questions or issues.

Access to exclusive educational resources tailored to your plan.

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